Quick Menu Pty Ltd (“Quickmenu,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect the Personal Information (as it is defined below) of our customers and users. It applies to all Personal Information collected by us on http://quickmenu.com.au (the “website”), the Quick Menu as well as during any written, electronic, and oral communications (collectively, the “Services”). Quick Menu may collect Personal Information to help you place and receive orders and to improve the Quick Menu service.
Before you use our services please make sure that you have carefully read and understood the Terms and Conditions, you accept the Terms and Conditions and accept our privacy practices described in this Policy. If you do not feel comfortable with any part of this Policy or our Terms and Conditions, you must not use or access Quick Menu services.
Our Services may change from time to time. We reserve the right to update or modify this Policy at any time without any prior notice. If we make any changes to the way we process the Personal Information of users, we will notify you before such changes are effective. If you object to any changes, you must discontinue using our Services. We recommend you review this Policy periodically. Your continued use of our Services after any changes or revisions to this Policy indicates you agree to the revised Policy terms.
Collection of Personal Information
We may collect or receive Personal Information about you to provide our services and operate our business when you use our Services. Below are the types of Personal Information that we may collect about you are:
1. Information That You Provide Directly to Us
We collect the information that you provide to us when you use our services like Personal Information. When you register with Quick Menu, search restaurants or book services through our platform, reach us through the contact form, we collect name, email address, phone number, items purchased, special instructions, date and time of order, and subtotal.
2. Information Collected During Communications
When you use our Services, complete electronic forms, contact us by online chat or email or phone or text, we may automatically collect and store certain information about you and the activity you engaged in, We store the information to respond to your inquiry or request.
3. Information Collected Automatically
We may receive and store certain information about you and your device(s) automatically when you use or access our services through the website. This information may includes
3.1. Technical Information associated with your activity on our Website and may include information related to your browser and operating system, device IP address (the Internet address of your computer) and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer or improve our Services.
3.2. Website Usage Information like a webpage that you visited, the pages or features of our website that you browsed, and how much time you spend there. We collect this information to better understand customer traffic patterns and website usage to analyze and improve our services and to provide our customers with better user experience.
3.3 We collect information about your preferences while you are on the website to make your use of the website more productive through the use of cookies.
4. Location Information
We may collect and save general location information (such as IP address) if you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser. This information may be used to help you select your location, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose to enable on or turn off the location tracking feature through the settings on your device or Platform.
5. Personal Information through Publicly Available Sources and Third Parties
We may collect or receive Personal Information about you from publicly available sources, social network providers, marketing partners, and/or third parties. This may include Social Network Information when you log in or sign up on our platform using an account that is created on another platform (social media or a third party).
We may collect or receive your Personal Information from publicly available sources, marketing partners, social network providers (when you log in or sign up on our platform using an account that is created on another platform (social media or a third party)), and/or third parties. This may include Social Network Information
Cookies and Other Electronic Tools
We, and third parties with whom we partner, may use cookies, pixel tags, web beacon, "flash cookies" and similar files or technologies to collect information with respect to your use of the Services and third-party websites. A cookie is a small text file that is stored on the computer that enables us to recognize you when you visit our website or our services, may store your preferences and settings to enhance your experience by delivering content and advertising specific to the user interests. It may perform research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies may be stored only during an individual session. Quick Menu uses pixel tags to measure the popularity of our various pages, features, and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
Most browsers are set to automatically allow cookies. Please note it is possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services.
The majority of browsers provide users with various options for cookies. Users can usually set their browsers to block all third-party cookies, block all cookies, or block specific cookies. To modify your cookie settings, users can visit your browser's help settings.
By using our Services with your browser set to accept cookies you are consenting to our use of cookies in the manner described in this section.
Third parties may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and their privacy policies govern their interactions with you.
How we use the information we collect
We may use the information we collect from or about you for various purposes, including:
- To process and respond to your queries
- To understand our users (what they do, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.
- To administer our services and diagnose technical problems.
- To send you communications for providing you the Quick Menu services that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or any other mode of communication. We may also share your preferences or the Services availed by you for marketing and other promotional activities of our Services.
- To enable us to show you ads that might be relevant to you.
- To generate and review reports and data, and to conduct research on our user
- service usage patterns.
- To provide you with customer support.
- To provide you with policies about your account.
- To notify you about changes to our Services.
- To allow you to participate in interactive features offered through our Services.
- In any other way, we may describe when you provide the information.
- For any other purposes only with your consent.
If you do not want us to use any of your information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account profile.
Sharing of Personal Information with Third Parties
We share your Personal Information as described below.
1. Service Providers
We may have to share your information with our third-party service providers for business purposes. This information is provided to them in order to provide us services such as advertising services, marketing partners, web analytics, data processing, IT services, customer support, and other services. These third-party service providers may have access to your Personal Information only for the purpose of performing services on our behalf and they are obligated not to disclose or use your Personal Information for any other purpose.
2. When Required by Law
We understand that information related to your reservation and dine-in orders might contain your personal information. Though, we may be required to disclose your information to law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of our users, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity. We have also developed a process that strikes a balance between protecting customer privacy and responding to valid law enforcement requests.
3. Corporate Transactions
In the event of a transfer, merger, reorganization, dissolution, sale, or similar event we may have to transfer your information to other parties as part of the transaction.
4. With Your Consent
We may also share or disclose your information with your consent for your personal or corporate purpose.
Security - How we protect your information
We have implemented appropriate procedures to safeguard and prevent unauthorized access to your information and to maintain data security. We follow generally accepted industry standards to protect the users personal information submitted to us both during transmission and once we receive it.
We assume no liability or responsibility for disclosure of your information due to errors during the transmission, unauthorized third-party access, or other causes that are totally beyond our control. You play an important role in keeping your personal information safe and secure. You should not share your user name, password, or other security information for your Quick Menu account with anyone.
Data Retention
We hold the user Personal Information for as long as the account is active on the Quick Menu Platform. We also have to retain your Personal Information as necessary to comply with legal obligations, to resolve disputes, and enforce our agreements.
Third-Party Sites
Quick Menu does not control some of the functionality that may be provided by third parties and the Services may link to other third-party websites. These third parties are not under our control and Quick Menu is not responsible for their privacy policies or practices.
Permissible Age
The Quick Menu Services are not intended for users who are under the age of 18 unless permitted under applicable local laws (Permissible Age). If we get to know that a person submitting personal information is under the Permissible Age, we will delete the account and any related information as soon as possible.
Reviewing, Changing, or Deleting Information
If you would like to review, change or delete the personal information we have collected from you, or permanently delete your account, please contact us. If you delete your User Contributions from our platform, copies of your User Contributions may remain viewable in cached and archived files or might have been copied or stored by other users of the Quick Menu platform. Proper access and use of information provided on our Quick Menu websites or mobile application including User Contributions are governed by our Terms of Use.
Contact us
If you have any queries relating to the processing/ usage of information provided by you or Quick Menu Privacy Policy, you may email the Data Protection Officer (DPO) at [email protected] or write to us at our address.
